Privacy Policy

1 Controller

1.1 Our identity and contact details

We are:
Deutsche Börse AG
Capital Markets Academy
60485 Frankfurt am Main
Tel. +49-(0) 69-2 11 - 1 37 67

1.2 Contact details of Our data protection officer

Our data protection officer is:
Datenschutzbeauftragte(r) der Gruppe Deutsche Börse
Deutsche Börse AG
60485 Frankfurt am Main

2 Purpose, Categories of Personal Data, Legal Basis and Retention

2.1 Categories of your Personal Data and purposes of Our processing

We process the following categories of your Personal Data for the following purposes:

2.1.1 name, address, telephone number, date of birth or e-mail address if you wish to make direct contact with us, register for a newsletter, a closed user group, seminar, online training, certificate programme or an exam. Which data is collected in the various entry masks depends on the individual entry fields. Mandatory information fields will be marked accordingly. All other information shall be voluntary, and

2.1.2 our web servers will only store the shortened address of your internet service provider (i.e. the shortened IP address), the name of the website from where you visit us, our websites that you retrieve, the used web browser type and the date and duration of your visit. Any relation to an individual person is not established due to the shortened IP address.

2.2 Legal basis for Our processing of your Personal Data
Our processing of your Personal Data is allowed by law. The legal basis is:

2.2.1 As to the processing of your Personal Data under Section 2.1: The legal basis for processing of Personal Data for personalized services is Art. 6 para. 1 lit. (a) and (b) of the GDPR permitting the processing of your Personal Data for the purposes of providing our personalized services to you, processing and confirmation of your participation in seminars, online trainings, certificate programmes and exams.

2.3 Do you have to provide your Personal Data to Us?

The provision of your Personal Data is necessary to access the protected areas of this website which is limited to members of Our customer groups, to make direct contact with us, to receive a Newsletter or to participate in a seminar, online training, certificate programme or exam or to certify the participation. This means that you are obliged to provide your Personal Data to Us as part of a user registration process when making use of these options. Such Personal Data remain under your control at all times via the “My Profile” facility, in so far, you are a registered user on our website. Your user account can be viewed or modified at any time by you, the account owner.

The consequences if you do not provide your Personal Data to Us are that the respective service offered may no longer be available.

2.4 Do We make automated decisions on you?

We do not make any automated decisions solely on automatic processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

2.5 Retention periods

The period for which your Personal Data will be stored by Us is shown in the table below:

Personal Data

Name, address, telephone number, date of birth or e-mail address

Shortened IP address

Retention Period

As long necessary to carry out our relationship with you.

The shortened IP address will then be deleted without delay as soon as it is no longer required.

3 Transfer of Personal Data to Third Parties

We will not transfer your Personal Data to third parties except such transfer is permitted by law or you have explicitly consented to the transfer.

In order to provide our contractual services, we use selected service providers (processors) and vicarious agents of the categories listed below, who can obtain access to your personal data to the required extent and use them for the fulfillment of the orders we have placed.

We may transfer your Personal Data to public authorities where this is required by the applicable law (e.g. the German Stock Exchange Act (Börsengesetz) or the German Securities Trading Act (Wertpapierhandelsgesetz)). A transfer of your Personal Data is also permitted if there is a suspicion of a criminal offence or the abuse of the services offered on Our website. In this event, we shall be entitled to transfer your Personal Data to the criminal prosecution authority.

Otherwise, your personal data will be stored exclusively in our database and on our servers, or on those of our commissioned data processing providers. We will only share your Personal Data with other controllers for their own purposes such as cooperation or advertising partners under the condition that you explicitly and voluntarily agreed to such transfer of your Personal Data; in this case, we will obtain your consent separately from this Notice.

Under these conditions, recipients of your personal data can be for example:

  • public bodies and institutions in the presence of a legal or regulatory obligation (eg. financial authorities),
  • other companies and service providers (processors) / vicarious agents in the following areas:
    • Print Service Provider
    • Telecommunications service providers
    • billing service provider
    • financial institutions
    • collection agencies
    • Management consultancies as well as business and tax audit companies
    • bodies involved in the performance of the event, e.g. speakers/ referents
    • cooperating universities and other educational institutions.

4. Cookies

When you visit the website and Our online platform, information is stored on your terminal device in the form of a "cookie." Cookies are small files that are stored on your terminal device and save certain settings and data to exchange with our websites via your browser.
For example, cookies enable us to tailor a website to better match your interests or to store your password so that you do not have to re-enter it every time. As a general rule, we never collect personal data via cookies, unless you have given us your express permission to do so.
If you do not want us to recognize your terminal device, please configure your Internet browser to erase all cookies from your device, to block all cookies or to receive a warning before a cookie is stored. You will find brief instructions on how to do this below.

Please note that certain functions of our website may no longer work, or not correctly, without cookies.

a. Types of cookies

Cookies can be assigned to four categories, depending on their function and intended purpose: absolutely necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes.

i. Absolutely necessary cookies
Are needed for you to navigate within websites and operate basic website functions, such as the issuance of anonymous Session IDs for bundling several related queries to a server.

ii. Performance cookies

collect information on the usage of our websites, including for example the Internet browsers and operating systems used, the domain name of the website which you previously visited, the number of visits, average duration of visit, and pages called up. These cookies do not store any information that would make it possible to personally identify the user. The information collected with the aid of these cookies is aggregated and is therefore anonymous. Performance cookies serve the purpose of improving the user friendliness of a website and therefore enhancing the user’s experience. You can block the use of such cookies by creating an exclusion cookie (see “managing cookies” below).

iii. Functional cookies
enable a website to store information the user has already entered (such as user ID, language selection, or the user’s location), in order to offer improved, personalized functions to the user. Functional cookies are also used to enable requested functions such as playing videos and to make a user’s decision to block or disable a certain function (e.g. web analysis) - “opt-out cookies”.

iv. Cookies for marketing purposes

are used to offer more relevant content to users, based on their specific interests. They are also used to limit the display frequency of an ad and to measure and control the effectiveness of advertising campaigns. They register whether users have visited a website or not, and which contents were used. This information may possibly also be shared with third parties, such as advertisers, for example. These cookies are often linked to the functions of third-party websites. You can block the use of such cookies by creating an opt-out cookie (see “Managing cookies” below).

b. Cookies on Our website and Our online platform

Cookie name
Retention period


Absolutely necessary cookies
This cookie stores info about user’s choice about cookies. The cookie is set once the user accepts ('yes') or declines ('no') the usage of cookies.1 year

<session id> cookie

Absolutely necessary cookies

The cookie is set to handle the login to the website, needed to book seminars.

Current session


Absolutely necessary cookies

The cookie is set to handle the login to the website, needed to book seminars.

Current session


Functional cookies

The cookie is set to handle the login to the learning management system for the use of online  trainings

1 month


Functional cookies

The cookie is set to handle the login to the learning management system for the use of online  trainings

Current session

Google Analytics

Cookies for marketing purposes

Used to distinguish users

2 years
Cookies for marketing purposes

Used to distinguish users

24 hours
Cookies for marketing purposes

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

1 minute
Cookies for marketing purposes

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

30 seconds to 1 year

5 Use of Google Analytics

If you have given your consent, Google Analytics will be used on this website. Google Analytics is a web analytics service provided by Google Ireland Limited. Use includes the Universal Analytics operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID, thus analyzing the activities of a user across devices.
Google Analytics uses cookies. Cookies are small text files stored on your computer that allow us to analyze the use of the website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and processed there. By activating the IP anonymization on this website, however, your IP address will be truncated by Google within member states of the European Union or in other states party to of the Agreement on the European Economic Area in order to ensure the anonymous collection of IP addresses (so-called IP -Masking).
For more information about Google's terms of service and privacy, please visit: or

Purposes of processing
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage.
Legal basis
The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Recipients / categories of recipients
The recipient of the collected data is Google.

Transmission to third countries
The legal basis for the transfer of data to the USA is your consent in accordance with Article 49 (1) (a) GDPR. The US is classified by the European Court of Justice as a country with an inadequate level of data protection compared to other European countries. In particular, there is a risk that your data may be processed by US authorities for control and monitoring purposes, possibly even without the option of legal redress. It is also possible that it is more difficult to enforce data subject rights and that further processing is not monitored.

Duration of data storage
The data and links with cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months.

Rights of the persons affected
You may revoke your consent at any time with future effect by using our cookie tool or by preventing the storage of cookies by setting your browser software accordingly. We point out that in this case you may not be able to use all functions of this website to the full extent.
You can also prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website to Google as well as the processing of this data by Google by downloading and installing the browser add-on.  Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from collecting across devices, you must opt-out on all systems you use.
If you click here, the opt-out cookie will be set and activated:

6 Youtube

Our online platform uses embedded videos from YouTube, a service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). As soon as you visit a part of our website with an embedded video page, you will be connected to YouTube's servers and YouTube will be informed on which site you are currently on. It can also connect to the Google DoubleClick network. Starting the video can trigger further data processing. We have no further influence on that. For more information about privacy on YouTube, see their privacy notice at

7 Your Rights

Under applicable data protection laws, you have rights

  • of access to, rectification of, and/or erasure of your Personal Data;
  • to restrict or object to its processing;
  • to tell Us that you do not wish to receive marketing information; and
  • in some circumstances) to require certain of your Personal Data to be transferred to you or a third party, which you can exercise by contacting Us at the details set out at the beginning of this Notice.

To the extent Our processing of your Personal Data is based on your consent, you also have the right to withdraw your consent, without affecting the lawfulness of Our processing based on your consent before its withdrawal. To exercise your rights, you can contact Us as set out in Section 1.1 above. You can also lodge a complaint about Our processing of your Personal Data with a data protection authority.